Question 1

DID OUR COMPANY NAME CHANGE?

Accepted Answer

YES!!!! As of 02/01/2024 we have launched our rebrand for our company! Our name WAS Blush and Brush Co. but we are now known as TELL Beauty!

Question 2

CAN YOU ACCOMMODATE LARGE WEDDING PARTIES?

Accepted Answer

We absolutely can accommodate large wedding parties. Additional artists may be needed for the day of, depending on a few factors that we’ll discuss when booking.

Question 3

DO YOU REQUIRE A DEPOSIT?

Accepted Answer

All events require a 25% deposit of total cost when booking, to secure your date. This deposit will go towards your final payment. The date will NOT be saved until deposit is paid

Question 4

I’M A BIT NERVOUS ABOUT BOOKING RIGHT AWAY. CAN I BOOK MY TRIAL AND GIVE A DEPOSIT AT A LATER DATE?

Accepted Answer

Due to the high demand for inquiries during the wedding season, we cannot guarantee your date will still be available after your trial. We highly recommend securing your date before booking a trial, since we typically have 2-3 requests during the busy season for the same dates.

Question 5

HOW FAR DO YOU TRAVEL?

Accepted Answer

Our travel rate is based on location and distance. We’re a local wedding team in the Houston/Conroe area, but further locations can be discussed with the artists depending on availability.

Question 6

HOW FAR IN ADVANCE DO I NEED TO BOOK HAIR & MAKEUP SERVICES?

Accepted Answer

ASAP! We have consistent inquiries that come through 1-2 years in advance.

Question 7

HOW LONG DOES HAIR & MAKEUP TAKE?

Accepted Answer

On average, hair and makeup can take up to 30 minutes per person. Our team provides quality service up to your expectations while working on a set schedule for completion. We anticipate service interruptions on the day of, but will not be held responsible for time lost due to the party not cooperating with the schedule.

Question 8

DO YOU REQUIRE ANYONE TO BRING THEIR OWN PRODUCTS/PREP THEMSELVES BEFORE ARRIVING?

Accepted Answer

Great question! We get asked this a lot,
 • We provide all products that are needed for the day of. Regarding makeup, if you insist on using a specific product due to allergies/sensitive skin/blemishes, you are more than welcome to bring those products to the makeup artist. This will not change the cost of service.
 • Before arriving on the day of, this is what we request for your hair and face to get the best possible outcome:
    • Hair washed, fully dried, and product free
    • Face washed, exfoliated, and moisturized

Question 9

WILL YOU USE WATERPROOF MASCARA?

Accepted Answer

Yes, waterproof mascara will be used unless specified otherwise.

Question 10

WILL A SPRAY TAN AFFECT THE WAY MY MAKEUP LOOKS?

Accepted Answer

Our artist will be able to color match you and make sure there is no difference in shades. We request when getting a spray tan, that it's modest and clean.

Question 11

WILL MY MAKEUP LAST ALL NIGHT? WHAT IF I CRY?

Accepted Answer

Absolutely. A true professional makeup application will last the full duration of your event. Not only are your eyes and skin prepared with the proper skin care and priming products, but you will also be set and finished with powders and sprays that help seal the makeup so it stays in place.

Question 12

ONE OF MY PARTY MEMBERS HAD TO DROP OUT AFTER THE 60 DAY POLICY, WILL I BE RESPONSIBLE FOR PAYMENT?

Accepted Answer

Yes. We highly recommend ensuring all party members are confident in wanting our service before booking with us. Although life happens, we do our best to give you enough time to cancel any services booked. If a service is canceled after 60 day notice, all service fees will need to be paid in full. You are more than welcome to replace a party member with someone else for no additional fees.

Question 13

WHEN DO I NEED TO BOOK MY TRIAL?

Accepted Answer

We recommend booking your trial for your bridal photos/any photo sessions before the wedding, to ensure makeup and hair will be to your liking in photos. Typically 2-3 months before the wedding after you've received your dress and accessories, so we can style accordingly.

Question 14

DO YOU OFFER A SERVICE WHERE YOU STAY AFTER THE CEREMONY AND DURING THE RECEPTION TO TOUCH UP HAIR AND MAKEUP?

Accepted Answer

Yes, we do. Additional fees will apply, and it will need to be discussed with our team prior to the day of, so we can plan accordingly.

Question 15

HOW EARLY SHOULD I ARRIVE AT MY APPOINTMENT/WHAT IF I ARRIVE LATE TO MY APPOINTMENT?

Accepted Answer

Our team will need to be informed when arriving early or running late. If arriving early, we ask you to respect our time since we may be assisting another client prior to your appointment. We are able to start earlier than your scheduled time if it doesn't conflict with our schedule. If arriving late, we will allow a 10-minute window for you to arrive after informing us. Service may be subject to cancellation, with the service fee paid in full if we are not informed or if it runs into our time with another client.

Question 16

DO YOU OFFER EXTENSIONS? OR CAN YOU PUT MINE IN?

Accepted Answer

Yes, we offer Halo extensions for our clients to buy! Let us know if you'd like a Halo consultation. We can apply any extensions for an additional fee.

Question 17

SHOULD MY HAIR BE DIRTY OR CLEAN?

Accepted Answer

Clean is always better! 1-day old hair is perfect. We’ll have enough products to make sure your hair has the grit in it to hold! Please make sure it's dry when we get to you, we do not bring a blow dryer.

Question 18

WHAT IS THE MINIMUM SERVICE REQUIRED TO TRAVEL ON LOCATION?

Accepted Answer

We require a minimum of 5 adult hair and 5 adult makeup services booked in order to travel on location.

Question 19

DO YOU OFFER AIRBRUSH MAKEUP?

Accepted Answer

No, we only specialize in traditional makeup. Airbrush doesn't favor all skin types. It can also enhance any blemishes or flaws you have in pictures and in person. It also tends to cling to any "peach fuzz".

Question 20

DO YOU OFFER DIFFERENT PRICING FOR MOMS, GRANDMAS, AND YOUNG TEENS?

Accepted Answer

We have a set price for the entire bridal party, this includes all of the above, as well as bridesmaids. Everyone has different expectations of how they want to look, so it would be unrealistic to come up with a different price for each individual. We do have a flower girl price for little application on younger party members.

Question 21

WILL THE MAKEUP ARTIST PROVIDE LASHES FOR EVERYONE?

Accepted Answer

Yes, lashes are included with the cost, and the artist will bring different pairs to best-fit everyone.

Question 22

SHOULD I WAIT UNTIL I HAVE A CONFIRMED NUMBER OF SERVICES BEFORE BOOKING?

Accepted Answer

NO! We have our minimum requirement (5 adult hair and 5 adult makeup) in order to book. As long as you know you'll have at least that amount, go ahead and book for the 5 hair and 5 makeup and then you have up until 60 days before the wedding day to add services. We highly recommend not waiting until confirmed head count to book, because our dates do not stay available for long and we would hate for you to lose the opportunity to book.

Question 23

IS GRATUITY ADDED WHEN I MAKE FINAL PAYMENT?

Accepted Answer

We do not add gratuity onto the final payment. Gratuity is completely optional but highly appreciated.

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